Frequently Asked Questions

Find answers to common questions about our bikes and services

Do PUBLIC bikes come fully assembled?

Bikes shipped to your home require some assembly. We provide all necessary tools and clear instructions, or you can choose 'Ready to Ride' delivery for professional assembly.

How do I choose the right frame size?

We offer a comprehensive size guide on each product page based on your height and inseam measurement to ensure a comfortable upright riding position.

What is the weight limit for your rear racks?

Most of our standard rear racks are designed to carry up to 55 lbs (25 kg), perfect for panniers, groceries, or a child seat.

Do you offer electric bike options?

Yes, we offer several electric versions of our most popular silhouettes, featuring pedal-assist technology to help you conquer hills with ease.

Can I test ride a bike before purchasing?

Absolutely. You can visit any of our flagship showrooms or authorized dealers to take our various models for a spin.

What kind of maintenance do PUBLIC bikes require?

We recommend a basic tune-up every 6 months, including checking tire pressure, lubricating the chain, and ensuring brakes are adjusted.