Returns & Exchanges

We want you to love your ride. If you are not completely satisfied, you can return your bike or accessories within 30 days of delivery in new, unused condition.

Return Process

• 1.
  Initiate Return

  Visit our online return portal with your order number and zip code to request a return authorization.

• 2.
  Pack Your Item

  Carefully repack the item in its original packaging. For bikes, ensure all protective padding is in place.

• 3.
  Label and Ship

  Affix the provided prepaid shipping label to the box and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our mechanics inspect the return, we will issue a refund to your original payment method within 5-7 business days.